Senior Consumer Banker: Build Deep Client Relationships

First Financial Bank; Saint Matthews (AR); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Incentives

Benefits package

Job summary

First Financial Bank seeks a Consumer Banker to deepen client relationships by opening accounts, processing maintenance, and engaging clients through calls and conversations. You will refer to Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management when appropriate, while meeting sales and service goals.

The role emphasizes adherence to compliance, collaboration with colleagues, and delivering a first-class client experience at the branch and through digital channels.

Qualifications

• 3-4 years client experience in retail banking.
• Strong knowledge of consumer and commercial deposits, investments, consumer loans, business loans and treasury management.
• Bachelor’s Degree or equivalent experience.
• Strong oral and written communication skills.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management
• Engage clients through calls, conversations, and follow-up.
• Partner with internal constituencies to provide service or solutions to clients.
• Meet or exceed sales, service and referral goals.

Skills

Consultative selling

Customer service

Communication skills

Teamwork

Education

Bachelor’s Degree or equivalent experience

Job description

First Financial Bank seeks a Consumer Banker to deepen client relationships by opening accounts, processing maintenance, and engaging clients through calls and conversations. You will refer to Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management when appropriate, while meeting sales and service goals.

The role emphasizes adherence to compliance, collaboration with colleagues, and delivering a first-class client experience at the branch and through digital channels.