Senior Consumer Banker: Relationships & Lending

First Financial Bank; Watseka (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

First Financial Bank is seeking a Consumer Banker to deepen client relationships by booking business and referring to internal partners. You will work with existing clients and prospect for new business while supporting relationships with Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

The role emphasizes client engagement, product knowledge, and adherence to compliance. You will collaborate with internal teams to meet sales and service goals and provide digital

Qualifications

• 3-4 years client service experience in a retail environment.
• 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment.
• High school diploma or general education degree (GED) is required.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Align daily activities with The First Financial Bank Experience (FFB Experience).
• Partner with internal constituencies to deliver service or solutions to clients.
• Ensure timely client follow up calls and maintain risk standards.
• Assist clients across branch, drive-thru, by phone and email.
• Model the company values and adhere to compliance procedures.
• Collaborate with District Specialists to attract, retain and grow client relationships.
• Act as a trusted advisor through the First Client Conversation Model.

Skills

Client service

Sales and service

Bank product knowledge

Education

High School Diploma / GED

Tools

Notary Authorization

Job description

First Financial Bank is seeking a Consumer Banker to deepen client relationships by booking business and referring to internal partners. You will work with existing clients and prospect for new business while supporting relationships with Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

The role emphasizes client engagement, product knowledge, and adherence to compliance. You will collaborate with internal teams to meet sales and service goals and provide digital