Senior Construction Tech Service Lead

Laticrete International; Bethany (CT); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Tuition reimbursement

13 paid holidays

Paid vacation and sick time

Flexible spending

Life Insurance, AD&D and Supplemental Insurance

Job summary

Laticrete International in Bethany, Connecticut is seeking a Technical Service Manager with extensive experience in the construction products industry. The ideal candidate will supervise technical service representatives, analyze operations, and provide support to architects and contractors.

This role requires a minimum of 7 years in the industry and supervisory skills. Benefits include medical, dental, vision, and a 401(k) plan.

Qualifications

• Minimum 7 years experience in the construction industry.
• Minimum of 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Analyze technical activities, report trends and needs.
• Provide technical service to architects, contractors, and distributors.

Skills

Supervisory and management skills

Excellent interpersonal, written, and verbal communication

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Intermediate knowledge of Microsoft Office

Fluency in a second language

Education

Associate’s Degree or equivalent work experience

Tools

ERP and CRM systems (Oracle EnterpriseOne, CRM OnDemand)

Job description

Laticrete International in Bethany, Connecticut is seeking a Technical Service Manager with extensive experience in the construction products industry. The ideal candidate will supervise technical service representatives, analyze operations, and provide support to architects and contractors.

This role requires a minimum of 7 years in the industry and supervisory skills. Benefits include medical, dental, vision, and a 401(k) plan.