Building Materials Technical Support Specialist
Laticrete International
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Benefits offered by this job
Job summary
Laticrete International in Bethany, Connecticut is seeking a Technical Services Representative who will provide essential technical support to both internal and external customers. The role involves customer interactions, issue resolution, and supporting the installation of physical building materials.
The successful candidate should have a strong background in the construction industry and technical services, with proficiency in Salesforce and a good understanding of construction materials. Benefits include comprehensive health coverage and a flexible spending account.
Qualifications
- Minimum of 3 years experience in the construction industry.
- 2 years experience in Technical Services or comparable field.
- Ability to read and interpret installation instructions and industry standards.
Responsibilities
- Provide technical services to customers through various communication channels.
- Investigate and settle customer complaints in a professional manner.
- Coordinate technical support and training with sales teams.
Skills
Education
Tools
Job description
Laticrete International in Bethany, Connecticut is seeking a Technical Services Representative who will provide essential technical support to both internal and external customers. The role involves customer interactions, issue resolution, and supporting the installation of physical building materials.
The successful candidate should have a strong background in the construction industry and technical services, with proficiency in Salesforce and a good understanding of construction materials. Benefits include comprehensive health coverage and a flexible spending account.
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