Senior Connectivity Implementation Lead (Remote)

Ladders; United States; Remote; USD 116,000 - 209,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Tuition assistance

Mobile service discounts

Job summary

Ladders seeks a Principal Implementation Manager, Connectivity to lead customer onboarding and improve implementation planning for connectivity solutions. This remote role emphasizes technical enablement and a polished customer experience.

You will collaborate with internal teams, mentor junior members, and utilize your expertise in 5G networks. Benefits include comprehensive insurance, a 401(k) plan, and generous paid leave.

Qualifications

• 7 years related work experience required.
• Experience in telecommunications or project management preferred.
• Mastery of 5G wireless networks and IoT necessary.

Responsibilities

• Conduct technical onboarding sessions with customers.
• Support connectivity consultations with internal teams.
• Provide recommendations to improve ordering processes.
• Mentor junior team members and help develop training programs.

Skills

Customer onboarding

Technical enablement

Process improvement

5G wireless networks

Implementation management

Education

Bachelor's degree

Master's degree (preferred)

Job description

Ladders seeks a Principal Implementation Manager, Connectivity to lead customer onboarding and improve implementation planning for connectivity solutions. This remote role emphasizes technical enablement and a polished customer experience.

You will collaborate with internal teams, mentor junior members, and utilize your expertise in 5G networks. Benefits include comprehensive insurance, a 401(k) plan, and generous paid leave.