Senior Conference & Group Events Manager

Live! Casino & Hotel; Northern (KY); Hybrid; USD 51,000 - 71,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

Bonuses

Free parking

Discounted meals

Live! Discounts

Job summary

Live! Casino & Hotel in Kentucky is seeking an experienced events coordinator to manage group services, banquet operations, and upsell meetings, F&B, and room services.

You will coordinate food, AV, logistics, and guest experiences for conferences and events, ensuring client satisfaction from site inspection to post-event billing. The role requires strong communication, collaborative teamwork with hotel staff, and flexibility to work evenings, weekends, and holidays at a fast-paced casino

Qualifications

• Education: High School graduate or equivalent.
• Experience: Minimum 2 years event management, food industry or hotel experience preferred
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.

Responsibilities

• Ensure all functions have secured sufficient payment based on standard method of payment SOP
• Send all after event receipts and final billing to clients.
• Serve as sole contact for assigned definite groups
• Call for all final headcounts and upselling opportunities.
• Optimize room rental charges and effectively upsell food and beverage, audio visual, and hotel services
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Conduct hotel site inspections and client presentations as needed
• Consistently participate in the re-booking of repeat business
• Prepare resumes for groups prior to group arrival and review all details in BEO Meeting
• Adhere to selling policies as set forth by leadership
• Participate in all meetings as directed by leadership
• Provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus
• Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action
• Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders
• Ability to work with outside vendors to ensure client satisfaction for all events/groups
• Remain available to hotel managers while on property

Skills

Outgoing personality

Professional image

Written & verbal communication

Microsoft Office

Education

High School graduate or equivalent

Tools

Delphi

Job description

Live! Casino & Hotel in Kentucky is seeking an experienced events coordinator to manage group services, banquet operations, and upsell meetings, F&B, and room services.

You will coordinate food, AV, logistics, and guest experiences for conferences and events, ensuring client satisfaction from site inspection to post-event billing. The role requires strong communication, collaborative teamwork with hotel staff, and flexibility to work evenings, weekends, and holidays at a fast-paced casino