Dynamic Event Concierge — Banquets & Experiences

Oak Grove Racing · Gaming · Hotel; Hensleytown (KY); On-site; USD 18,000 - 28,000; Full time

Job summary

Oak Grove Racing, Gaming & Hotel is seeking an Events Concierge to support group events and banquets. You will work closely with the Food & Beverage and Marketing teams to ensure flawless planning and execution, from setup to post-event wrap-up.

The role requires hospitality experience, the ability to manage multiple details, and availability on weekends, holidays, and nights. A valid Kentucky gaming license is preferred or required as applicable.

Qualifications

• High school diploma or equivalent preferred.
• Previous hospitality, entertainment, sports, or similar experience.
• Prior experience with audio visual equipment is a plus.
• Ability to obtain Kentucky gaming/racing license.

Responsibilities

• Creates and maintains a fun, entertaining environment while delivering service excellence.
• Coordinate with F&B and Marketing to finalize event details.
• Set up banquet spaces per floor plan and banquet event orders.
• Execute table settings, buffet setups, displays, and bars as required.
• Close down and clean banquet spaces after events.
• Communicate with F&B and Marketing in advance to ensure smooth day-of operations.
• Maintain courteous, professional communication with all customers.
• Other duties as assigned.

Skills

Interpersonal skills

Detail oriented

Fast-paced environment

Teamwork

Physical stamina

Weekend/holiday availability

Education

High school diploma or equivalent

Tools

Audio Visual equipment

Job description

Oak Grove Racing, Gaming & Hotel is seeking an Events Concierge to support group events and banquets. You will work closely with the Food & Beverage and Marketing teams to ensure flawless planning and execution, from setup to post-event wrap-up.

The role requires hospitality experience, the ability to manage multiple details, and availability on weekends, holidays, and nights. A valid Kentucky gaming license is preferred or required as applicable.