Event Concierge: Banquets & Guest Experience

Churchill Downs Incorporated; Oak Grove (KY); On-site; USD 19,000 - 22,000; Full time

Job summary

Churchill Downs Incorporated is seeking an Event Concierge in Oak Grove, KY to support group events and banquets. You will work with Food & Beverage and Marketing to ensure seamless event execution and guest satisfaction.

The role requires high energy, strong interpersonal skills, and the ability to stand and walk extensively, with weekend, holiday, and night availability. A Kentucky gaming license is preferred and prior AV experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality, entertainment, sports, or similar environment preferred.
• Audio/visual setup experience is a plus.

Responsibilities

• Create a fun and engaging event environment with flawless service delivery.
• Maintain company service standards and coach team members as needed.
• Ensure safety and security of employees and guests.
• Set up rooms per banquet event orders and perform table/buffet arrangements.
• Coordinate with F&B and Marketing to finalize event details the day-of.

Skills

Interpersonal skills

Detail oriented

Multi-tasking

Walking/ physical stamina

Weekend availability

Education

High school diploma or equivalent

Tools

Audio/Visual equipment

Job description

Churchill Downs Incorporated is seeking an Event Concierge in Oak Grove, KY to support group events and banquets. You will work with Food & Beverage and Marketing to ensure seamless event execution and guest satisfaction.

The role requires high energy, strong interpersonal skills, and the ability to stand and walk extensively, with weekend, holiday, and night availability. A Kentucky gaming license is preferred and prior AV experience is a plus.