Senior Compliance & Process Coordinator

CVS Health; Illinois; Hybrid; USD 25.000 - 58.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

CVS Health is seeking a Senior Coordinator, Business Compliance to support and monitor operations for regulatory and policy adherence. You will audit processes, review data, investigate concerns, and help develop SOPs, reporting, and training to strengthen internal controls.

This role requires strong analytical skills, meticulous attention to detail, and the ability to manage multiple priorities while communicating with leadership and cross-functional teams.

Qualifikationen

• Strong analytical and reporting skills with attention to detail.
• Experience with root cause analysis and data-driven problem solving.
• Experience in a call monitoring environment and in prioritizing tasks.

Aufgaben

• Audit and monitor operations for compliance with policies and regulations.
• Manage and resolve tickets within SLAs and turnaround times.
• Develop, maintain SOPs, reporting, and training materials.
• Analyze trends and prepare leadership reports on performance and risk.
• Collaborate cross-functionally on special projects and process improvements.

Kenntnisse

Communication

Root Cause Analysis

Call Monitoring Experience

Prioritization / Multitasking

Analytical Thinking

Ausbildung

High School Diploma or GED

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Jobbeschreibung

CVS Health is seeking a Senior Coordinator, Business Compliance to support and monitor operations for regulatory and policy adherence. You will audit processes, review data, investigate concerns, and help develop SOPs, reporting, and training to strengthen internal controls.

This role requires strong analytical skills, meticulous attention to detail, and the ability to manage multiple priorities while communicating with leadership and cross-functional teams.