Senior Complex Liability Claims Leader

Travelers; Augusta (ME); Presencial; USD 133.000 - 219.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) Matching

Paid Time Off

Wellness Program

Volunteer Rewards

Descripción de la vacante

Travelers seeks an experienced claim professional to investigate, evaluate, reserve and resolve its most severe and complex claims across jurisdictions, delivering quality customer service while managing indemnity and expense. You will coordinate resources, review records, and apply best practices to achieve fair, timely outcomes.

Ideal candidates have 5–10 years in bodily injury/complex liability claims, strong negotiation skills, and ability to mentor others. A college degree is preferred.

Formación

• College degree preferred or equivalent business experience.
• 5–10 years experience handling serious injury and complex liability claims preferred.
• Proficiency in negotiation and strategic analysis to resolve claims effectively.

Responsabilidades

• Investigate, evaluate, reserve and resolve the company's most severe and/or complex claims across jurisdictions.
• Provide quality claim handling and superior customer service, with indemnity and expense management.
• Coordinate internal and external resources, and maintain diary and metrics for timely resolutions.
• Mentor and train less-experienced claim professionals to strengthen technical expertise.

Conocimientos

Claim handling

Negotiation

Investigation

Communication skills

Leadership/mentoring

Educación

College degree or equivalent

Descripción del empleo

Travelers seeks an experienced claim professional to investigate, evaluate, reserve and resolve its most severe and complex claims across jurisdictions, delivering quality customer service while managing indemnity and expense. You will coordinate resources, review records, and apply best practices to achieve fair, timely outcomes.

Ideal candidates have 5–10 years in bodily injury/complex liability claims, strong negotiation skills, and ability to mentor others. A college degree is preferred.