Senior Community Manager — Growth, Retention & Asset Value

Avanti Residential; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Apartment discount

Tuition reimbursement

Generous PTO policy

Health and wellness benefits

Job summary

Avanti Residential is seeking a Senior Community Manager in the Phoenix area to maximize community performance through operational excellence, financial stewardship, and exceptional resident service.

You will lead and develop the onsite team, monitor KPIs, and ensure a best-in-class resident experience while protecting and enhancing asset value. Knowledge of local markets, revenue strategies, and policy compliance is essential.

Qualifications

• High School diploma or GED required.
• 2+ years of supervisory responsibility or previous Assistant Community Manager experience required.
• 4+ years of property management experience preferred.
• Working knowledge of resident and eviction laws and computerized property management software, preferably YARDI, preferred.
• CAM certification preferred.
• Communication skills, both oral and written.
• Strong organizational skills.
• Ability to delegate and problem-solve issues.
• Pass criminal background screening prior to employment.
• Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.
• If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required.

Responsibilities

• Lead positive change management behavior.
• Oversee resident, vendor, prospective resident, and guest inquiries and maintain professional relationships.
• Assist residents with understanding role specialization and proper communication channels.
• Actively monitor and report monthly variances and provide detailed narratives.
• Develop and implement resident retention programs, such as resident functions and special promotions.
• Collaborate closely with the Service Manager to monitor and schedule maintenance activities and expense control as per policy.

Skills

Leadership

Communication

Team management

Problem solving

Education

High School diploma or GED

CAM certification (preferred)

Tools

YARDI

Job description

Avanti Residential is seeking a Senior Community Manager in the Phoenix area to maximize community performance through operational excellence, financial stewardship, and exceptional resident service.

You will lead and develop the onsite team, monitor KPIs, and ensure a best-in-class resident experience while protecting and enhancing asset value. Knowledge of local markets, revenue strategies, and policy compliance is essential.