Resident Experience & Property Manager

Brighthaven Communities; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Avanath is seeking an experienced Community/Property Manager to lead a residential community, ensuring resident and staff satisfaction and wellbeing in line with company goals. The role requires professionalism, strong communication, and the ability to manage budgets, rent performance, and capital projects while partnering with senior leadership.

You will foster a sense of community, address concerns promptly, and ensure outstanding service for residents and staff across operations.

Qualifications

• 5-7 years of experience in the property management industry.
• 2+ years of experience as a community/property manager.
• Ability to diffuse and respond to resident concerns without escalation.
• Proven leadership experience.
• Knowledge of LIHTC and Tax Credit qualifications.
• Strong interpersonal, verbal, and written communication skills.
• Ability to interact with senior executives.
• Ability to work under time and other constraints.
• Professional presentation and appearance.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet and email.

Responsibilities

• Resident Relations + Customer Service: ensure a positive resident experience from move-in to move-out.
• Manage budgets, rent rolls, projections, and occupancy goals.
• Prepare monthly reports and financials in a timely fashion.
• Oversee large capital projects and coordinate across departments.
• Achieve and maintain 0% rent delinquency.
• Coordinate on-site operations and drive community performance.

Skills

Leadership experience

Resident relations

LIHTC knowledge

Interpersonal & communication

Budgeting & finance

Microsoft Office

Executive interaction

Education

No explicit degree required

Tools

Microsoft Office

Job description

Avanath is seeking an experienced Community/Property Manager to lead a residential community, ensuring resident and staff satisfaction and wellbeing in line with company goals. The role requires professionalism, strong communication, and the ability to manage budgets, rent performance, and capital projects while partnering with senior leadership.

You will foster a sense of community, address concerns promptly, and ensure outstanding service for residents and staff across operations.