Resident Experience & Community Manager

Brighthaven Communities; Stockton (CA); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

401(k)

Paid holidays

Paid time off

Job summary

Avanath is seeking a property leadership role focused on managing a community with a strong emphasis on resident satisfaction and staff engagement. The incumbent will drive operational excellence, financial performance, and regulatory compliance across the community.

Responsibilities include overseeing budgets, rent rolls, and occupancy while fostering professional relationships with residents, staff, vendors, and senior leadership. This role emphasizes accountability and community stewardship.

Qualifications

• 5-7 years of experience in the property management industry.
• 2+ years as a community/property manager.
• Ability to diffuse and respond to resident concerns, avoiding escalation.
• Strong leadership and interaction with senior executives.
• Familiarity with LIHTC and Tax Credit qualifications.

Responsibilities

• Oversee the community efficiently and profitably with satisfaction for residents and staff.
• Maintain strong resident relations and customer service throughout the life-cycle.
• Manage budgets, rent rolls, projections, and occupancy goals.
• Coordinate on-site operations, vendor relationships, and compliance.
• Aim for 0% rent delinquency and prepare monthly financials.

Skills

Resident relations

Communication skills

Leadership

Interpersonal skills

Vendor partnerships

Tools

Microsoft Office

Job description

Avanath is seeking a property leadership role focused on managing a community with a strong emphasis on resident satisfaction and staff engagement. The incumbent will drive operational excellence, financial performance, and regulatory compliance across the community.

Responsibilities include overseeing budgets, rent rolls, and occupancy while fostering professional relationships with residents, staff, vendors, and senior leadership. This role emphasizes accountability and community stewardship.