Senior Community Manager

Fivetran; United States; Remote; USD 52,000 - 78,000; Full time

Job summary

dbt community team at Fivetran/dbt Labs is seeking a new team member to manage and grow the dbt Slack community. You will cultivate a welcoming, high-signal space for data practitioners to connect, learn, and collaborate—partnering with internal teams and community leaders to strengthen member experience and surface insights.

In this role you will own day-to-day operations, evolve channel strategy and engagement programming, develop scalable moderation workflows, coach moderators, and create

Job description

About Us

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

We're looking for a new team member to join our dbt community team - a group of passionate community builders dedicated to empowering data practitioners worldwide. In this role, you'll lead our digital engagement efforts, with a primary focus on managing and growing the dbt Slack community. You'll cultivate a welcoming, high-signal space for data practitioners to connect, learn, and collaborate - partnering with internal teams and community leaders to strengthen member experience, drive participation, and surface community insights. This is a unique opportunity to shape how data practitioners engage with dbt and with each other every day across the globe.

What You'll Do

• Own day-to-day operations of the dbt Slack community, ensuring a welcoming, high-signal experience for members worldwide
• Partner with community leaders and internal stakeholders to evolve channel strategy, community guidelines, and engagement programming
• Develop and maintain scalable moderation and support workflows (triage, escalation paths, response playbooks) including Code of Conduct enforcement
• Coach and support moderators and community champions; recruit and onboard new moderators as the community grows
• Create content systems that keep members informed and activated (announcements, highlights, prompts, and community storytelling) Sur