Senior Commercial Lines Client Partner

Hilb Group of New York; Uniondale (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Long-Term Disability

Medical, Dental, Vision and FSA/HSA

401(k) with company match

PTO and additional voluntary benefits

Job summary

Hilb Group of New York is seeking a motivated Commercial Lines Senior Account Manager to join our Uniondale, NY team. This in-office role focuses on proactive client servicing and renewal negotiations, ensuring top-tier service for a growing book of business.

The ideal candidate has 7–10 years in P&C insurance customer service or sales, excellent communication skills, and the ability to work well in a collaborative environment. Strong organizational skills are essential.

Qualifications

• High School degree required.
• 7-10 years of experience in customer service and/or sales in the P&C insurance industry.
• Strong interpersonal skills and ability to communicate via phone or email.
• Self-directed with good decision making and time management skills.
• Proficient PC skills; knowledge of AMS360.
• Professional Designations preferred.

Responsibilities

• Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance.
• Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business.
• Handle billing, service and endorsement requests and process necessary paperwork associated with requested.
• Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship.
• Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary.
• Maintain knowledge of all company systems and offerings.

Skills

Customer service

Communication

Sales

Education

High School degree

Tools

AMS360

Job description

Hilb Group of New York is seeking a motivated Commercial Lines Senior Account Manager to join our Uniondale, NY team. This in-office role focuses on proactive client servicing and renewal negotiations, ensuring top-tier service for a growing book of business.

The ideal candidate has 7–10 years in P&C insurance customer service or sales, excellent communication skills, and the ability to work well in a collaborative environment. Strong organizational skills are essential.