Senior Commercial Lines Account Manager — Client Growth & Service

RBC Rampart - Brokerage; Uniondale (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Long-Term Disability

Short-Term Disability

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Voluntary benefits including Critical,

Accident Insurance, Hospital Indemnity

Legal and Identity Protection

Pet benefits

Generous PTO

Job summary

Hilb Group in Uniondale, NY, is seeking a Commercial Lines Senior Account Manager to join our in-office team. You will manage a book of business, serve as the primary client relationship manager, and work closely with carriers to optimize coverage and pricing.

The role requires 7–10 years in P&C insurance customer service or sales, a High School degree, strong communication, and AMS360 proficiency. We offer comprehensive benefits and a generous pay range.

Qualifications

• 7–10 years of experience in customer service and/or sales in the P&C insurance industry.
• Strong interpersonal skills and ability to communicate via phone or email.
• Proficient PC skills; AMS360 knowledge.
• High School degree required.

Responsibilities

• Proactively manage an assigned book of business as primary client relationship manager.
• Handle inquiries regarding insurance coverages, policy changes and general questions.
• Handle billing, service and endorsement requests and process necessary paperwork.
• Act as liaison between customer and carrier to ensure mutually beneficial relationship.
• Handle renewal/expiration list, review loss information, and negotiate renewal pricing.
• Maintain knowledge of all company systems and offerings.

Skills

Interpersonal skills

Phone/email communication

Active listening

Question-based selling

Time management

Self-directed

Decision making

PC skills

Education

High School degree

Professional designations preferred

Tools

AMS360

Job description

Hilb Group in Uniondale, NY, is seeking a Commercial Lines Senior Account Manager to join our in-office team. You will manage a book of business, serve as the primary client relationship manager, and work closely with carriers to optimize coverage and pricing.

The role requires 7–10 years in P&C insurance customer service or sales, a High School degree, strong communication, and AMS360 proficiency. We offer comprehensive benefits and a generous pay range.