Senior Account Manager - Large Lines

Hilb Group of New York; Uniondale (NY); Presencial; USD 100.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Paid Life Insurance

Long-Term Disability

Medical, Dental, Vision and FSA/HSA

401(k) with company match

PTO and additional voluntary benefits

Descripción de la vacante

Hilb Group of New York is seeking a motivated Commercial Lines Senior Account Manager to join our Uniondale, NY team. This in-office role focuses on proactive client servicing and renewal negotiations, ensuring top-tier service for a growing book of business.

The ideal candidate has 7–10 years in P&C insurance customer service or sales, excellent communication skills, and the ability to work well in a collaborative environment. Strong organizational skills are essential.

Formación

• High School degree required.
• 7-10 years of experience in customer service and/or sales in the P&C insurance industry.
• Strong interpersonal skills and ability to communicate via phone or email.
• Self-directed with good decision making and time management skills.
• Proficient PC skills; knowledge of AMS360.
• Professional Designations preferred.

Responsabilidades

• Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance.
• Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business.
• Handle billing, service and endorsement requests and process necessary paperwork associated with requested.
• Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship.
• Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary.
• Maintain knowledge of all company systems and offerings.

Conocimientos

Customer service

Communication

Sales

Educación

High School degree

Herramientas

AMS360

Descripción del empleo

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Senior Account Manager to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance
• Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business
• Handle billing, service and endorsement requests and process necessary paperwork associated with requested
• Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship
• Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary
• Maintain knowledge of all company systems and offerings

Qualifications:

• High Schol degree required
• 7-10 years of experience in customer service and/or sales in the P&C insurance industry
• Strong interpersonal skills and ability to effectively communicate via phone or email
• Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques
• Self-directed with good decision making and time management skills
• Proficient PC skills; knowledge of insurance software including AMS360
• Professional Designations preferred

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

Compensation:

$100,000-$125,000/yr.

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws #LI-DNP