Commercial Lines Account Manager – Client Growth & Service

The Hilb Group, LLC; Putnam (CT); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Life Insurance

Disability Insurance

FSA/HSA

Employee assistance

In-office position

Pet benefits

Job summary

The Hilb Group, LLC in Putnam, CT is seeking a Commercial Lines Account Manager to manage a dedicated book of business. You will respond to client inquiries, process policy changes, and renewals, and provide quotes while maintaining strong client relationships.

The ideal candidate is well organized, capable of prioritizing tasks, and thrives in a team environment. This is an in-office position with competitive compensation and benefits.

Qualifications

• High School Degree or equivalent is required.
• Proficiency with Word, Excel, Adobe Acrobat Pro and Internet Explorer is required.
• Ability to learn new technology and software.
• Strong organizational and time-management skills.
• Ability to respond promptly to departmental needs and provide quality service.
• Ability to prioritize, complete tasks accurately and on time.

Responsibilities

• Handle a dedicated book of business.
• Respond to client inquiries via phone, email, or in-person regarding policies, coverages, billing, and claims.
• Process policy changes, endorsements, cancellations, and renewals accurately and promptly.
• Provide quotes/remarket existing policies when appropriate.
• Build and maintain strong client relationships through professional, friendly service.
• Review coverage and policy details with clients to ensure proper protection.
• Identify cross-sell opportunities and refer to producers.
• Maintain accurate and organized client records within the agency management system.
• Assist with policy renewals by reviewing accounts for coverage needs.

Skills

Attention to detail

Strong communication

Team collaboration

Adaptability

Education

High School Degree or Equivalent

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat Pro

Internet Explorer

Job description

The Hilb Group, LLC in Putnam, CT is seeking a Commercial Lines Account Manager to manage a dedicated book of business. You will respond to client inquiries, process policy changes, and renewals, and provide quotes while maintaining strong client relationships.

The ideal candidate is well organized, capable of prioritizing tasks, and thrives in a team environment. This is an in-office position with competitive compensation and benefits.