Commercial Lines Account Manager — Grow Key Client Relationships

Hilb Group; Roseland (NJ); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Generous PTO

Pet benefits

Job summary

Hilb Group is seeking a motivated Commercial Lines Account Manager to join our team in Roseland, NJ. This in-office position focuses on managing a dedicated book of commercial lines, building client and carrier relationships, and ensuring top-notch service and retention.

The ideal candidate has 3–5 years of commercial lines experience, an active Property & Casualty license, and strong knowledge of coverages. Proficiency with Vertafore products and MS Office is preferred.

Qualifications

• High School Diploma or GED required.
• Active Property & Casualty license required.
• 3–5 years of commercial lines account management experience preferred.
• Strong understanding of GL, Property, Auto, Umbrella, Workers' Comp and Professional Liability coverages.
• Independent, self-motivated professional in a fast-paced environment.
• Vertafore products, including AMS360 and ImageRight, experience preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational skills with attention to detail and ability to prioritize deadlines.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Manage a dedicated book of commercial lines business across industries.
• Build and maintain strong client, producer, and carrier partner relationships for service and retention.
• Gather underwriting information, prepare applications, obtain quotes, market new and renewal business, process endorsements, and maintain documentation.
• Review policies, coverages, and renewals to meet client needs and address exposures.
• Respond to client inquiries regarding coverage, billing, policy changes, and certificates or claims support.
• Coordinate with producers and carriers to negotiate coverage terms and secure competitive solutions.
• Maintain knowledge of carrier appetite, coverages, and industry trends.
• Ensure compliance with agency procedures and maintain accurate records in agency management systems.

Skills

Communication skills

Organizational skills

Attention to detail

Team collaboration

Education

High School Diploma or GED

Tools

AMS360

ImageRight

Vertafore

Job description

Hilb Group is seeking a motivated Commercial Lines Account Manager to join our team in Roseland, NJ. This in-office position focuses on managing a dedicated book of commercial lines, building client and carrier relationships, and ensuring top-notch service and retention.

The ideal candidate has 3–5 years of commercial lines experience, an active Property & Casualty license, and strong knowledge of coverages. Proficiency with Vertafore products and MS Office is preferred.