Senior Account Manager - Large Lines

RBC Rampart - Brokerage; Uniondale (NY); Presencial; USD 100.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Paid Life Insurance

Long-Term Disability

Short-Term Disability

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Voluntary benefits including Critical,

Accident Insurance, Hospital Indemnity

Legal and Identity Protection

Pet benefits

Generous PTO

Descripción de la vacante

Hilb Group in Uniondale, NY, is seeking a Commercial Lines Senior Account Manager to join our in-office team. You will manage a book of business, serve as the primary client relationship manager, and work closely with carriers to optimize coverage and pricing.

The role requires 7–10 years in P&C insurance customer service or sales, a High School degree, strong communication, and AMS360 proficiency. We offer comprehensive benefits and a generous pay range.

Formación

• 7–10 years of experience in customer service and/or sales in the P&C insurance industry.
• Strong interpersonal skills and ability to communicate via phone or email.
• Proficient PC skills; AMS360 knowledge.
• High School degree required.

Responsabilidades

• Proactively manage an assigned book of business as primary client relationship manager.
• Handle inquiries regarding insurance coverages, policy changes and general questions.
• Handle billing, service and endorsement requests and process necessary paperwork.
• Act as liaison between customer and carrier to ensure mutually beneficial relationship.
• Handle renewal/expiration list, review loss information, and negotiate renewal pricing.
• Maintain knowledge of all company systems and offerings.

Conocimientos

Interpersonal skills

Phone/email communication

Active listening

Question-based selling

Time management

Self-directed

Decision making

PC skills

Educación

High School degree

Professional designations preferred

Herramientas

AMS360

Descripción del empleo

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Senior Account Manager to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance
• Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business
• Handle billing, service and endorsement requests and process necessary paperwork associated with requested
• Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship
• Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary
• Maintain knowledge of all company systems and offerings

Qualifications:

• High Schol degree required
• 7-10 years of experience in customer service and/or sales in the P&C insurance industry
• Strong interpersonal skills and ability to effectively communicate via phone or email
• Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques
• Self-directed with good decision making and time management skills
• Proficient PC skills; knowledge of insurance software including AMS360
• Professional Designations preferred

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

Compensation:

$100,000-$125,000/yr.

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws #LI-DNP

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.