Senior Commercial Lines Account Manager | Client Growth

Brown & Brown, Inc.; Boston (MA); Presencial; USD 50.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness

Paid Time Off

Descripción de la vacante

Brown & Brown, Inc. seeks a Commercial Lines Senior Account Manager to join our team in the Boston area, with offices in Boston, Dedham, Merrimack, or Holbrook.

You will service large middle-market accounts, collaborate with producers and leaders, and drive new business opportunities while delivering exceptional service. You will manage client relationships end-to-end, prepare renewals and proposals, and handle billing tasks, reporting, and documentation in the agency system.

Formación

• High school diploma.
• Strong technical knowledge of the insurance industry.
• Proficient with MS Office Suite.
• Exceptional telephone demeanor.
• Ability to maintain confidentiality.
• Associate’s or bachelor’s degree (preferred).
• 4+ years functioning in Commercial Lines department at an agency or company level (preferred).

Responsabilidades

• Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client’s needs, including risk and the identification and resolution of underwriting or policy issues.
• Manage and retain existing books of business.
• Follow up to address customer needs and resolve any problems or issues.
• Prepare billings and/or invoices on a timely basis.
• Responsible for the end-to-end client service process such as marketing and updating agency management system with final required documents.
• Review daily, weekly, monthly reports such as expiration and daily downloads
• Prepare customer renewals, including proposals and presentations while ensuring agreement with customer requests / requirements.

Conocimientos

Customer service

MS Office proficiency

Telephone demeanor

Confidentiality

Communication skills

Relationship building

Educación

High school diploma

Associate’s or bachelor’s degree

Herramientas

MS Office Suite

Descripción del empleo

Brown & Brown, Inc. seeks a Commercial Lines Senior Account Manager to join our team in the Boston area, with offices in Boston, Dedham, Merrimack, or Holbrook.

You will service large middle-market accounts, collaborate with producers and leaders, and drive new business opportunities while delivering exceptional service. You will manage client relationships end-to-end, prepare renewals and proposals, and handle billing tasks, reporting, and documentation in the agency system.