Commercial Lines Account Manager

Brown & Brown; Boston (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Life Insurance

Disability Insurance

ESPP

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health Support

Paid Time Off

Holidays

Partner Discounts

Job summary

Brown & Brown in Boston, MA (also Dedham, MA or Merrimack, NH) seeks a Commercial Lines Account Manager to join our team. You will collaborate with the Commercial Lines Leader and Office Leader to service the client base and market new accounts, ensuring high service standards and timely renewal activity.

You will build strong client relationships, manage existing books, prepare billings, and coordinate with producers to address underwriting issues, while maintaining confidentiality and

Qualifications

• 3+ years of Commercial Lines experience.
• Strong technical knowledge of the industry.
• Insurance Producer license in good standing.
• Proficient with MS Office Suite.
• Ability to maintain a high level of confidentiality.

Responsibilities

• Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.
• Manage and retain existing books of business.
• Follow up to address customer needs and resolve any problems or issues.
• Prepare billings and/or invoices on a timely basis.
• Responsible for the end-to-end client service process such as marketing and updating agency management system with final required documents.
• Review daily, weekly, monthly reports such as expiration and daily downloads.
• Prepare customer renewals, including proposals and presentations while ensuring agreement with customer requests / requirements.

Skills

Commercial Lines experience

MS Office proficiency

Confidentiality

Education

Insurance Producer license

Tools

MS Office Suite

Job description

Brown & Brown is seeking a Commercial Lines Account Manager to join our team in Boston, MA, Dedham, MA or Merrimack, NH!

The Account Manager will work jointly with the Commercial Lines Leader and Office Leader with respect to servicing the Commercial Lines client base. Collaborate with the producer(s) in the servicing and marketing of new accounts.

How You Will Contribute:

• Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.
• Manage and retain existing books of business.
• Follow up to address customer needs and resolve any problems or issues.
• Prepare billings and/or invoices on a timely basis.
• Responsible for the end-to-end client service process such as marketing and updating agency management system with final required documents.
• Review daily, weekly, monthly reports such as expiration and daily downloads.
• Prepare customer renewals, including proposals and presentations while ensuring agreement with customer requests / requirements.

Skills & Experience to be Successful:

• 3+ years of Commercial Lines experience.
• Strong technical knowledge of the industry.
• Insurance Producer license in good standing (authorities in states needed to service the assigned book of business).
• Proficient with MS Office Suite.
• Ability to maintain a high level of confidentiality.

Pay Range

$36.00 to $40.00 per hour

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.