Mid-Market Commercial Lines Specialist - Client Success

001 Brown & Brown, Inc; Dedham (MA); Hybrid; USD 52,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Life Insurance

Disability Insurance

401k

Student loan assistance

Tuition reimbursement

Mental health support

Paid time off

Job summary

Brown & Brown is seeking a Mid-Market Commercial Lines Account Manager to join our growing team in Dedham or Boston, MA. You will work with Account Executives to design and support tailored insurance solutions for mid-market clients, focusing on renewals, risk placement, and documentation accuracy.

This hybrid role requires organizing data, maintaining records, and delivering client-focused service in a fast-paced environment.

Qualifications

• Two or more years of experience in a Property and Casualty brokerage environment.
• Strong understanding of commercial insurance.
• Ability to follow established processes and guidance.
• Effective time management and prioritization to meet deadlines.
• Clear written and verbal communication skills.
• Insurance licenses, or willingness to obtain them as required.

Responsibilities

• Drive renewals by partnering with Account Executives to prepare submissions, exposure summaries, proposals, coverage summaries, and binding documentation.
• Draft loss exhibits and obtain loss runs from carriers to support risk placement.
• Coordinate certificates and proofs of insurance for clients and partners.
• Maintain accurate, up-to-date records in the agency management system to protect data integrity and team efficiency.
• Quality control of insurance program documentation including policies, endorsements, audits, and claims.

Skills

Property & Casualty

Commercial insurance

Time management

Communication

Independent work

Licenses or willing to obtain

Job description

Brown & Brown is seeking a Mid-Market Commercial Lines Account Manager to join our growing team in Dedham or Boston, MA. You will work with Account Executives to design and support tailored insurance solutions for mid-market clients, focusing on renewals, risk placement, and documentation accuracy.

This hybrid role requires organizing data, maintaining records, and delivering client-focused service in a fast-paced environment.