Senior Commercial Lines Account Associate (Remote)

Insurance Office of America; Boca Raton (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Bonus potential

Career growth

Work-life balance

Job summary

Insurance Office of America seeks a Senior Account Associate - Commercial Lines to support the account team and producers. You will handle administrative tasks, renewals, endorsements, and client communications to ensure smooth policy issuance.

The role requires strong customer service skills, insurance knowledge, and proficiency with MS Office. A licensing background and CISR designation are preferred, with growth opportunities and a collaborative team culture.

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Active license (state) with CISR designation preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Track policy expirations and ensure renewals are processed accurately and on time.
• Handle policy endorsements, audits, cancellations, and related documents.
• Maintain agency management systems and carrier/vendor platforms for data accuracy.

Skills

Customer service

Insurance knowledge

MS Office

Active licensing

Education

High School Diploma or equivalent

CISR designation preferred

Tools

MS Office Suite

Job description

Insurance Office of America seeks a Senior Account Associate - Commercial Lines to support the account team and producers. You will handle administrative tasks, renewals, endorsements, and client communications to ensure smooth policy issuance.

The role requires strong customer service skills, insurance knowledge, and proficiency with MS Office. A licensing background and CISR designation are preferred, with growth opportunities and a collaborative team culture.