Senior Commercial Insurance Account Specialist - Remote

Insurance Office Of America, Inc.; Texas; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salaries and bonus潜ial

Company-paid health insurance

Paid holidays, vacations, and sick时间

401K with employer match

Professional growth and career推进

Respectful culture and work/familyLife

Community service commitment

Supportive teammates and a rewarding工作

Job summary

Insurance Office of America, Inc. seeks a Senior Account Associate - Commercial Lines to provide administrative and client-facing support. Remote option with potential onsite needs in certain regions, coordinating with Account Managers and Producers to ensure accurate renewals and timely service.

The role emphasizes policy tracking, endorsements, and data maintenance across systems while delivering proactive service and adherence to company procedures.

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Active licensing, professional designation (CISR) preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Provide administrative and customer service support to the account team.
• Track policy expirations and ensure renewals are processed on time.
• Handle policy endorsements, audits, cancellations, and related documents.
• Conduct client research and prepare proposals for new and renewal business.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Customer service

Insurance knowledge

MS Office

Communication

Problem solving

Education

High School Diploma

Tools

Agency management systems

Carrier/vendor platforms

Job description

Insurance Office of America, Inc. seeks a Senior Account Associate - Commercial Lines to provide administrative and client-facing support. Remote option with potential onsite needs in certain regions, coordinating with Account Managers and Producers to ensure accurate renewals and timely service.

The role emphasizes policy tracking, endorsements, and data maintenance across systems while delivering proactive service and adherence to company procedures.