Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Kerrville (TX); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays and vacation

401K with employer match

Career growth opportunities

Work-life balance

Job summary

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager to manage a book of business with day-to-day client service, policy administration, and renewal activities. Multiple experience levels are considered, including Account Manager, Senior Account Manager, and Senior Account Executive.

Ideal candidates have 5+ years in commercial insurance, an active P&C license, and strong customer service, communication, and analytical skills. CIC designation preferred.

Qualifications

• 3+ years of account management or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• CIC designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Education

High School Diploma or equivalent

CIC designation preferred

Job description

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager to manage a book of business with day-to-day client service, policy administration, and renewal activities. Multiple experience levels are considered, including Account Manager, Senior Account Manager, and Senior Account Executive.

Ideal candidates have 5+ years in commercial insurance, an active P&C license, and strong customer service, communication, and analytical skills. CIC designation preferred.