Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Spring Branch (TX); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries

Health insurance

Paid holidays

401K with employer match

Career progression

Work-life balance

Community service

Supportive teammates

Job summary

Insurance Office of America, Inc. is actively seeking a Commercial Insurance Account Manager to oversee an assigned book of business, deliver day-to-day client service, and coordinate policy administration.

The role emphasizes renewal and retention, timely servicing, and accurate documentation across carrier platforms. Senior Account Manager and Senior Account Executive opportunities are available for seasoned professionals with an active P&C license, strong insurance knowledge, and leadership

Qualifications

• 3+ years of account management experience or 5+ years in insurance industry.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Education

High School Diploma or equivalent

CIC or equivalent designation preferred

Job description

Insurance Office of America, Inc. is actively seeking a Commercial Insurance Account Manager to oversee an assigned book of business, deliver day-to-day client service, and coordinate policy administration.

The role emphasizes renewal and retention, timely servicing, and accurate documentation across carrier platforms. Senior Account Manager and Senior Account Executive opportunities are available for seasoned professionals with an active P&C license, strong insurance knowledge, and leadership