Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Chesapeake (VA); Sur place; USD 60 000 - 115 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid holidays

Vacation time

401K match

Career growth

Résumé du poste

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager to manage an assigned book of business, deliver day-to-day client service, and support policy administration and renewal activities.

The role spans Account Manager, Senior Account Manager, and Senior Account Executive levels based on experience and licensing. The position emphasizes client service excellence, accurate documentation, and compliance while leveraging industry knowledge to retain and grow client

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsabilités

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.

Connaissances

Customer service

Communication

Organizational skills

Analytical skills

Formation

High School Diploma

CIC or equivalent designation

Description du poste

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager to manage an assigned book of business, deliver day-to-day client service, and support policy administration and renewal activities.

The role spans Account Manager, Senior Account Manager, and Senior Account Executive levels based on experience and licensing. The position emphasizes client service excellence, accurate documentation, and compliance while leveraging industry knowledge to retain and grow client