Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Sugar Hill (GA); Hybrid; USD 60.000 - 115.000; Vollzeit

Benefits dieser Stelle

Health insurance

Bonuses

401K plan

Career growth

Paid holidays

Work/life balance

Team environment

Zusammenfassung

Insurance Office of America, Inc. is seeking experienced Commercial Insurance Account Managers in the United States. The role covers day-to-day client service, policy administration, renewals, and retention within our account management career path.

Multiple experience levels are available, from Account Manager to Senior Account Executive, with opportunities based on experience and licensing. Ideal candidates have 5–10+ years in commercial insurance, hold an active P&C license, and possess

Qualifikationen

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.

Aufgaben

• Client Service & Account Administration: Respond to client service requests and inquiries; Process policy changes, endorsements, billing requests, and claims support; Conduct coverage analysis and assist clients with policy-related questions; Maintain positive client relationships through responsive service.
• Renewal & Retention Management: Manage policy expirations and renewal timelines; Gather underwriting information and prepare renewal submissions; Support renewal marketing efforts and proposal development; Assist with account retention initiatives.
• Operational Excellence: Maintain agency management systems and carrier/vendor platforms; Ensure account documentation is accurate and complete; Monitor activity and suspense systems to ensure timely completion of tasks; Follow company policies, procedures, and compliance requirements.
• Financial Management: Assist with accounts receivable monitoring and collection efforts; Resolve billing and payment issues as needed.
• Professional Development: Maintain technical insurance knowledge and industry awareness; Participate in continuous improvement initiatives; Demonstrate company values and a commitment to client service excellence.

Ausbildung

High School Diploma or equivalent

CIC or equivalent designation

Jobbeschreibung

Insurance Office of America, Inc. is seeking experienced Commercial Insurance Account Managers in the United States. The role covers day-to-day client service, policy administration, renewals, and retention within our account management career path.

Multiple experience levels are available, from Account Manager to Senior Account Executive, with opportunities based on experience and licensing. Ideal candidates have 5–10+ years in commercial insurance, hold an active P&C license, and possess