Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Clinton (SC); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career progression

Work-life balance

Job summary

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager to oversee a book of business, deliver day-to-day client service, and support retention efforts.

The role covers policy administration, renewal submissions, and collaboration with underwriting and carriers. Candidates typically have 3+ years of account management or 5+ years in the insurance industry, with an active P&C license and CIC preferred.

Qualifications

• Active insurance license.
• CIC or equivalent designation preferred.
• 3+ years of account management experience or 5+ years of insurance industry experience.
• Strong knowledge of insurance products and brokerage operations.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.
• Maintain agency management systems and carrier/vendor platforms.
• Follow company policies, procedures, and compliance requirements.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Education

High School Diploma or equivalent

Job description

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager to oversee a book of business, deliver day-to-day client service, and support retention efforts.

The role covers policy administration, renewal submissions, and collaboration with underwriting and carriers. Candidates typically have 3+ years of account management or 5+ years in the insurance industry, with an active P&C license and CIC preferred.