Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Eatontown (NJ); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries and bonus poten t

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sickTime

Job summary

Insurance Office of America in Eatontown, NJ is seeking a Commercial Insurance Account Manager. The role covers day-to-day client service, policy administration, renewal management and premium analysis, with opportunities at various experience levels.

The ideal candidate has 3+ years in account management or 5+ years in insurance, an active license (P&C). CIC or similar designations are a plus. Hybrid schedule, strong service culture, and career growth are offered.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance knowledge

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Insurance Office of America in Eatontown, NJ is seeking a Commercial Insurance Account Manager. The role covers day-to-day client service, policy administration, renewal management and premium analysis, with opportunities at various experience levels.

The ideal candidate has 3+ years in account management or 5+ years in insurance, an active license (P&C). CIC or similar designations are a plus. Hybrid schedule, strong service culture, and career growth are offered.