Strategic Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Neptune City (NJ); Hybrid; USD 60.000 - 115.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Career growth opportunities

Zusammenfassung

Insurance Office of America, Inc. in New Jersey is seeking an experienced Commercial Insurance Account Manager to handle day-to-day client service, renewals, and policy administration.

Multiple levels are available, from Account Manager to Senior Account Executive, with opportunities to lead and mentor within the account management path. Ideal candidates have 5–10+ years of commercial insurance experience, an active P&C license, and strong knowledge of brokerage operations.

Qualifikationen

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.
• Strong customer service, communication, organizational, and analytical skills.

Aufgaben

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor activity and ensure timely completion of tasks.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues.

Kenntnisse

Customer service

Communication

Analytical skills

Organizational skills

Ausbildung

High School Diploma or equivalent

CIC or equivalent designation preferred

Jobbeschreibung

Insurance Office of America, Inc. in New Jersey is seeking an experienced Commercial Insurance Account Manager to handle day-to-day client service, renewals, and policy administration.

Multiple levels are available, from Account Manager to Senior Account Executive, with opportunities to lead and mentor within the account management path. Ideal candidates have 5–10+ years of commercial insurance experience, an active P&C license, and strong knowledge of brokerage operations.