Remote Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Florham Park (NJ); Hybrid; USD 60,000 - 115,000; Full time

Job summary

Insurance Office of America in Florham Park, NJ is seeking an experienced Commercial Insurance Account Manager to deliver day-to-day client service, manage policy administration, and support renewal efforts for a diverse book of business. The role requires 3+ years account management or 5+ years insurance experience, an active P&C license, and a dedication to accurate service delivery.

We offer competitive salaries, benefits, and opportunities across Account Manager, Senior Account Manager, and

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsibilities

• Client Service & Account Administration: Respond to client service requests and inquiries.
• Renewal & Retention Management: Manage policy expirations and renewal timelines; prepare renewal submissions.
• Operational Excellence: Maintain agency systems, ensure documentation accuracy, and meet policies.
• Financial Management: Assist with accounts receivable and resolve billing issues.
• Professional Development: Maintain insurance knowledge and participate in improvement initiatives.

Skills

Account management

Insurance experience

Customer service

Communication

Organizational skills

Analytical skills

Active insurance license

CIC designation

Education

High School Diploma or equivalent

CIC or equivalent designation preferred

Job description

Insurance Office of America in Florham Park, NJ is seeking an experienced Commercial Insurance Account Manager to deliver day-to-day client service, manage policy administration, and support renewal efforts for a diverse book of business. The role requires 3+ years account management or 5+ years insurance experience, an active P&C license, and a dedication to accurate service delivery.

We offer competitive salaries, benefits, and opportunities across Account Manager, Senior Account Manager, and