Senior Collision Estimator – Growth & Benefits

Boyd Group; Longview (TX); On-site; USD 49,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Holidays

Medical Insurance

401(k) with company match

Training opportunities

Disability & Life Insurance

Job summary

Gerber Collision & Glass in Longview, TX is seeking an Estimator to deliver exceptional customer service and coordinate repair needs with insurance companies. The Estimator assesses vehicle damage and documents repairs, creating accurate estimates while keeping customers informed throughout the process.

Requirements include a high school diploma or equivalent, and 2+ years of DRP estimating with CCC1/Mitchell experience preferred.

Qualifications

• High School Diploma or equivalent required.
• 2+ years DRP estimating experience required.
• 2+ years CCC1/Mitchell experience preferred.
• 2+ years Accounts Receivables/Payables experience preferred.
• 4+ years customer service experience required.

Responsibilities

• Provide exceptional customer experience during repair process.
• Prepare accurate estimates and coordinate repairs.
• Communicate with customers and insurance companies throughout repair.
• Document interactions and ensure KPI alignment with team.

Skills

Customer service

Communication

Insurance knowledge

Data entry

Education

High school diploma or equivalent

Tools

CCC1 / Mitchell

DRP software

Job description

Gerber Collision & Glass in Longview, TX is seeking an Estimator to deliver exceptional customer service and coordinate repair needs with insurance companies. The Estimator assesses vehicle damage and documents repairs, creating accurate estimates while keeping customers informed throughout the process.

Requirements include a high school diploma or equivalent, and 2+ years of DRP estimating with CCC1/Mitchell experience preferred.