Senior Collections Lead - High-Risk Accounts (Remote)

McKesson

California

Remote

USD 36,000 - 60,000

Full time

4 days ago
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Benefits offered by this job

Fully remote

Job summary

McKesson is seeking a Senior Associate Collections Lead to manage escalated accounts and drive proactive collection strategies. The role focuses on resolving high-risk balances, reducing aging, and minimizing bad debt while coordinating with Sales, Legal, and Customer Service.

The candidate should be analytical, persistent, and skilled in escalation processes. Location is fully remote (or mostly remote if near a McKesson hub).

Qualifications

  • 2+ years in corporate collections, AR, or escalation management.
  • Bachelor’s degree in business, accounting, or finance OR equivalent work experience.
  • Strong Excel skills; experience with SAP & Salesforce.
  • Excellent communication with executives and customers.

Responsibilities

  • Resolve Escalated Accounts: primary contact for second tier escalations on high-risk receivables.
  • Drive Resolution Strategies with Sales, Legal, and Customer Service to resolve delays and disputes.
  • Execute Enhanced Collection Activities: outreach and pre-collections actions on overdue accounts.
  • Perform Skip Trace research to locate customers with outdated contact info.
  • Monitor aging reports and provide insights to improve collections performance.
  • Identify trends and propose process improvements to increase recovery rates.

Skills

Advanced Excel
SAP
Salesforce
Skip tracing
Executive communication

Education

Bachelor’s degree in business, accounting, or finance

Tools

Excel (Pivot, VLOOKUP)

Job description

McKesson is seeking a Senior Associate Collections Lead to manage escalated accounts and drive proactive collection strategies. The role focuses on resolving high-risk balances, reducing aging, and minimizing bad debt while coordinating with Sales, Legal, and Customer Service.

The candidate should be analytical, persistent, and skilled in escalation processes. Location is fully remote (or mostly remote if near a McKesson hub).

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