Remote Senior Collections & Escalations Lead

McKesson; Las Vegas (NV); Remote; USD 36,000 - 60,000; Full time

Job summary

McKesson is seeking a Senior Associate Collections Lead to manage escalated accounts receivable, drive high-risk balance resolutions, and support AR to cash for high-value clients. This role focuses on proactive collection strategies, aging reduction, and lowering bad debt through analytics.

The position requires 2+ years in collections, a related bachelor's degree, and strong Excel plus SAP/Salesforce familiarity. Remote work options are available with a strong compensation package.

Qualifications

• Minimum 2 years of experience in corporate collections or escalation management.
• Bachelor’s degree in business, accounting, finance, or related field or equivalent work experience.
• Proficient in Excel (pivot tables, VLOOKUP) and data analysis.
• Experience with SAP and Salesforce a plus.

Responsibilities

• Resolve escalated accounts and serve as the main contact for second-tier issues.
• Drive resolution strategies with Sales, Legal, and Customer Service.
• Conduct skip-trace research and outreach on overdue accounts.
• Monitor aging reports and provide insights to reduce bad debt.
• Suggest process improvements to increase recovery rates.

Skills

Advanced Excel

Pivot tables

VLOOKUP

Analytical skills

Escalation management

Communication

Education

Bachelor's degree in business, accounting, finance, or related field

Tools

SAP

Salesforce

Job description

McKesson is seeking a Senior Associate Collections Lead to manage escalated accounts receivable, drive high-risk balance resolutions, and support AR to cash for high-value clients. This role focuses on proactive collection strategies, aging reduction, and lowering bad debt through analytics.

The position requires 2+ years in collections, a related bachelor's degree, and strong Excel plus SAP/Salesforce familiarity. Remote work options are available with a strong compensation package.