Senior Collections Lead - High-Risk AR Escalations (Remote)

McKesson; United States; Remote; USD 36,000 - 61,000; Full time

Benefits offered by this job

Remote work

Job summary

McKesson is seeking a Senior Associate Collections Lead to manage escalated accounts receivable issues and drive resolution of high-risk balances in a fully remote role.

You will collaborate with Sales, Legal, and Customer Service to resolve delays, perform skip tracing, and monitor aging reports to reduce bad debt.

Requirements include at least 2 years in corporate collections, a bachelor’s degree or equivalent, and proficiency in SAP, Salesforce, and advanced Excel.

Qualifications

• 2+ years in corporate collections, AR, or escalation management.
• Bachelor’s degree in business, accounting, finance or equivalent.

Responsibilities

• Resolve Escalated Accounts: primary contact for second tier escalations on high-risk receivables.
• Drive Resolution Strategies: collaborate with Sales, Legal, and Customer Service to resolve delays and disputes.
• Enhanced Collection Activities: perform outreach and follow-up on overdue accounts, including final demand letters.
• Skip Trace Research: perform advanced research to locate and engage customers with outdated contact info.
• Reporting & Analysis: monitor aging reports, track escalations, provide insights to improve collections.
• Process Improvement: identify trends and recommend enhancements to improve recovery rates.

Skills

Advanced Excel

Skip tracing

Executive communication

Account reconciliation

Education

Bachelor's degree or equivalent in business, accounting, or finance

Tools

SAP

Salesforce

Excel

Job description

McKesson is seeking a Senior Associate Collections Lead to manage escalated accounts receivable issues and drive resolution of high-risk balances in a fully remote role.

You will collaborate with Sales, Legal, and Customer Service to resolve delays, perform skip tracing, and monitor aging reports to reduce bad debt.

Requirements include at least 2 years in corporate collections, a bachelor’s degree or equivalent, and proficiency in SAP, Salesforce, and advanced Excel.