Senior Collections Lead - Remote, HighRisk AR

McKesson

Washington

Hybrid

USD 36,000 - 60,000

Full time

4 days ago

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Job summary

McKesson is seeking a Senior Associate Collections Lead to manage escalated accounts receivable issues and drive cash conversion for high-value portfolios. The role emphasizes proactive collection strategies, aging balance reduction, and minimizing bad debt through analytical problem-solving and cross-functional collaboration.

You will work in a largely remote environment with standard business hours and partner with Sales, Legal, and Customer Service to resolve delays, disputes, and

Qualifications

2+ years of experience in corporate collections or escalation management.
Bachelor’s degree or equivalent work experience.
Experience with high-risk accounts and escalation processes.

Responsibilities

Resolve Escalated Accounts: primary contact for second-tier escalations on high-risk receivables.
Drive Resolution Strategies with Sales, Legal, and Customer Service to resolve delays and disputes.
Execute targeted outreach and final demand/pre-collection actions on overdue accounts.
Perform skip tracing and research to locate customers with outdated contact details.
Monitor aging and escalation outcomes; provide insights to improve collections performance.
Identify trends and propose process improvements to boost recovery rates.

Skills

Advanced Excel

Executive-level communication

Customer service

Education

Bachelor’s degree in business, accounting, finance or related field

Tools

SAP

Salesforce

Job description

You will work in a largely remote environment with standard business hours and partner with Sales, Legal, and Customer Service to resolve delays, disputes, and

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