Senior Collections Lead – Escalations & High-Risk Accounts (Remote)

McKesson

Nevada

Hybrid

USD 36,000 - 60,000

Full time

8 days ago

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Benefits offered by this job

Annual bonus or long-term incentive

Job summary

McKesson is seeking a Senior Associate Collections Lead to manage escalated accounts receivable issues and drive high-risk balance resolutions. The role focuses on proactive collections strategies, aging balance reduction, and minimizing bad debt exposure while coordinating with Sales, Legal, and Customer Service.

The candidate should be analytical, persistent, with strong experience in escalation management and advanced Excel skills.

Qualifications

Minimum 2 years of experience in corporate collections, accounts receivable, or escalation management.
Bachelor's degree in business, accounting, finance or equivalent work experience.
Experience with SAP and Salesforce is required.
Advanced Excel skills including pivot tables and VLOOKUP for large datasets.

Responsibilities

Resolve escalated accounts as the primary contact for second tier escalations on high-risk receivables.
Drive resolution strategies with Sales, Legal, and Customer Service to address delays and disputes.
Execute targeted outbound actions, final demand letters, and pre-collections activities.
Perform skip tracing research to locate customers with outdated contact information.
Monitor aging reports and provide insights to improve collections performance and reduce bad debt.
Identify trends and propose process improvements to enhance recovery rates.