Senior Collections Analyst - Remote (CPG)

Beacon Hill Staffing Group, LLC; Annapolis (MD); Remote; USD 70,000 - 100,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a fully remote role. Ideal candidates have 5+ years of experience in a consumer packaged goods environment and hands-on expertise with SAP, Oracle or Great Plains and Excel.

Responsibilities include managing client accounts, researching deductions, validating claims, reconciling aged balances, and supporting month-end activities. Equal opportunity employer, with emphasis on inclusive hiring.

Qualifications

• 5+ years of experience at a CPG company.
• Proficiency in Excel and ERP systems.

Responsibilities

• Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
• Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
• Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
• Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
• Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
• Monitor customer aging reports and identify high-risk accounts requiring escalation.
• Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
• Support month-end close activities, AR reporting, and cash flow forecasting.

Skills

ERP experience

Excel proficiency

Tools

SAP

Oracle

Great Plains

Job description

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a fully remote role. Ideal candidates have 5+ years of experience in a consumer packaged goods environment and hands-on expertise with SAP, Oracle or Great Plains and Excel.

Responsibilities include managing client accounts, researching deductions, validating claims, reconciling aged balances, and supporting month-end activities. Equal opportunity employer, with emphasis on inclusive hiring.