Senior CNC Field Service Engineer – 100% Travel

CareerNerds, LLC; Nashville (TN); Remote; USD 70,000 - 115,000; Full time

Job summary

CNC Machine Tool Builder is seeking a Field Service Engineer to install, troubleshoot, and service CNC machine tools for customers nationwide. You will handle leveling, geometry checks, and adjustments to ensure peak performance, while providing on-site and remote support to customers, distributors, and internal teams.

Ideal candidates bring 5+ years of CNC maintenance experience, strong PLC knowledge, familiarity with FANUC controls, and a proven ability to travel 100% on weekdays.

Qualifications

• 5+ years of experience in CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years of experience providing remote technical support within the machine tool industry.
• Proven experience installing and servicing machining centers, including leveling and geometric alignment.
• Strong knowledge of PLC programming and troubleshooting.
• Experience with CNC control systems, including FANUC controls.
• Solid understanding of power circuits and industrial electrical systems.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to travel extensively (100% during weekdays) and work independently in the field.

Responsibilities

• Install new CNC machine tool systems at customer sites, including all options and accessories
• Perform machine leveling, geometry checks, and final adjustments to ensure peak performance
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues
• Identify root causes and recommend corrective actions including repair or replacement solutions
• Provide on-site and remote technical support via phone, email, and other communication channels
• Support customers, distributors, and internal teams with technical guidance and problem resolution
• Provide customer training and assist with project coordination as needed
• Provide service support at trade shows and company events when required
• Maintain detailed service documentation and reporting
• Travel extensively (100%) including overnights and occasional weekend travel
• Perform other duties as needed

Skills

Electrical expertise

Mechanical expertise

Troubleshooting

Customer service

Communication skills

Tools

FANUC controls

Job description

CNC Machine Tool Builder is seeking a Field Service Engineer to install, troubleshoot, and service CNC machine tools for customers nationwide. You will handle leveling, geometry checks, and adjustments to ensure peak performance, while providing on-site and remote support to customers, distributors, and internal teams.

Ideal candidates bring 5+ years of CNC maintenance experience, strong PLC knowledge, familiarity with FANUC controls, and a proven ability to travel 100% on weekdays.