CNC Field Service Engineer - 100% Travel & On-Site Expert

Management Performance Associates; Memphis (TN); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Management Performance Associates is partnered with a leading CNC machine tool builder seeking a Field Service Engineer. You will install, troubleshoot, repair, and maintain CNC machine tools at customer sites across the country with emphasis on the East of the Mississippi.

The role requires strong electrical and mechanical skills, advanced diagnostics, and a customer-first mindset. Travel is extensive (100%), with multiple overnight trips and on-site training responsibilities.

Formación

• 5+ years of CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years of remote technical support within the machine tool industry.
• Proven experience installing and servicing machining centers, including leveling and geometric alignment.
• Strong knowledge of PLC programming and troubleshooting.

Responsabilidades

• Install CNC machine tool systems at customer sites, including all options and accessories.
• Perform machine leveling, geometry checks, and final adjustments to ensure peak performance.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues.
• Identify root causes and recommend corrective actions including repair or replacement solutions.
• Provide on-site and remote technical support via phone, email, and other communication channels.
• Support customers, distributors, and internal teams with technical guidance and problem resolution.
• Provide customer training and assist with project coordination as needed.
• Provide service support at trade shows and company events when required.
• Maintain detailed service documentation and reporting.
• Travel extensively (100%) including overnights and occasional weekend travel.
• Perform other duties as needed.

Conocimientos

CNC maintenance

Remote support

Troubleshooting

PLC programming

Customer service

Travel willingness

Herramientas

FANUC controls

Industrial electrical systems

Descripción del empleo

Management Performance Associates is partnered with a leading CNC machine tool builder seeking a Field Service Engineer. You will install, troubleshoot, repair, and maintain CNC machine tools at customer sites across the country with emphasis on the East of the Mississippi.

The role requires strong electrical and mechanical skills, advanced diagnostics, and a customer-first mindset. Travel is extensive (100%), with multiple overnight trips and on-site training responsibilities.