Senior Cloud Technology Strategist & Trusted Advisor

Cloud Software Group, LLC; South Carolina; On-site; USD 152,000 - 228,000; Full time

Job summary

Cloud Software Group is seeking a Principal Account Technology Strategist to lead strategic technical engagement with our customers' business and IT decision‑makers, shaping a technology roadmap to meet goals and accelerate adoption.

You will act as a trusted advisor across sales, engineering, and customer success, orchestrating multi‑product proofs of concept, overcoming objections, and driving revenue growth through strategic upsells.

Qualifications

• Bachelor's degree or equivalent experience required.
• 10+ years of technical customer service experience in high-tech environments.
• Ability to travel to customer sites, corporate offices, and events.

Responsibilities

• Develop strategic partnerships and build trusted relationships with customers and decision-makers at senior levels.
• Fully integrate with customers, maintaining essential relationships across all levels through regular communication.
• Provide technical thought leadership and articulate industry trends and insights as a trusted technology advisor.

Skills

Strategic relationship building

Technical sales leadership

Executive-level communication

Account planning

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Cloud Software Group is seeking a Principal Account Technology Strategist to lead strategic technical engagement with our customers' business and IT decision‑makers, shaping a technology roadmap to meet goals and accelerate adoption.

You will act as a trusted advisor across sales, engineering, and customer success, orchestrating multi‑product proofs of concept, overcoming objections, and driving revenue growth through strategic upsells.