Senior Cloud TAM — Strategic Technical Advisor

Amazon; Chicago (IL); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Senior Technical Account Manager (TAM) to partner with Enterprise customers and influence cloud adoption across compute, storage, database, and more. You will act as the voice of the customer to AWS product teams and guide customers to achieve operational excellence.

In this role you’ll craft technical strategies, advise on risk management, and ensure environments stay healthy. Travel up to 10% may be required as needed.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Experience in a 24x7 operational services or support environment.
• Experience in internal enterprise or external customer-facing environment as a technical lead.
• Experience with AWS services or other cloud offerings.
• Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions.

Responsibilities

• Craft and execute technical cloud strategies to drive customers adoption and use of AWS services.
• Represent AWS at customer meetings and discuss operational excellence, cloud maturity, support, and risk management.
• Provide advocacy and strategic technical guidance to plan and build solutions using best practices, and proactively keep the customers AWS environments operationally healthy.
• Travel 10% or more as needed.

Skills

Distributed apps

Tech engineering

Tools

AWS

Job description

Amazon Web Services, Inc. is seeking a Senior Technical Account Manager (TAM) to partner with Enterprise customers and influence cloud adoption across compute, storage, database, and more. You will act as the voice of the customer to AWS product teams and guide customers to achieve operational excellence.

In this role you’ll craft technical strategies, advise on risk management, and ensure environments stay healthy. Travel up to 10% may be required as needed.