Senior Cloud TAM — Strategic Tech Advocate

Amazon

Arlington (VA)

On-site

USD 154,000 - 208,000

Full time

3 days ago

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Job summary

Amazon's AWS Applied AI Solutions organization is seeking a Technical Account Manager (TAM) within Enterprise Support in Arlington, VA. This role focuses on being the principal technical advisor, guiding customers from startups to Fortune 500, and driving adoption of AWS services such as EC2, S3, DynamoDB, Lambda, and more.

You will collaborate with engineers and service teams, travel ~10%+, and represent AWS to senior leadership while delivering best practices, operational health, and

Qualifications

Bachelor's degree in computer science, IT, math, or equivalent.
6+ years of technical engineering experience.

Responsibilities

Serve as principal technical advisor and voice of the customer for the TAM role.
Collaborate with engineers and service teams to drive adoption and resolution of AWS services.
Communicate with senior leadership on incidents, trade-offs, and risk management.

Skills

Technical engineering experience

Customer-facing / technical lead

Oral and written communication

Distributed systems

24x7 operational services experience

AWS or cloud services experience

Education

Bachelor's degree in CS/IT/Math or equivalent

4+ years of technical work experience

Job description

You will collaborate with engineers and service teams, travel ~10%+, and represent AWS to senior leadership while delivering best practices, operational health, and

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