Senior Cloud TAM — Enterprise Support Leader
Amazon Web Services (AWS)
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Benefits offered by this job
Job summary
Amazon Web Services, Inc. is seeking a Senior Technical Account Manager (TAM) to influence Fortune 500 enterprises and maximize value from AWS. You will lead customer discussions on operational excellence, cloud maturity, and risk management while acting as the voice of the customer to AWS product teams.
You will craft technical cloud strategies, guide solution planning, and ensure healthy AWS environments with proactive guidance. Travel up to 10% may be required.
Qualifications
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
- Experience in a 24×7 operational services or support environment.
- Experience in internal enterprise or external customer-facing environment as a technical lead.
Responsibilities
- Craft and execute technical cloud strategies to drive customers adoption and use of AWS services.
- Your technical acumen and customer-facing skills will enable you to effectively represent AWS at our customer, and drive discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management.
- Provide advocacy and strategic technical guidance to plan and build solutions using best practices, and proactively keep the customers AWS environments operationally healthy.
- The travel requirement is up to 10% or more as needed.
Skills
Job description
Amazon Web Services, Inc. is seeking a Senior Technical Account Manager (TAM) to influence Fortune 500 enterprises and maximize value from AWS. You will lead customer discussions on operational excellence, cloud maturity, and risk management while acting as the voice of the customer to AWS product teams.
You will craft technical cloud strategies, guide solution planning, and ensure healthy AWS environments with proactive guidance. Travel up to 10% may be required.
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