Senior Cloud TAM — AWS Solutions Leader
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Job summary
Amazon is seeking a Senior Technical Account Manager (TAM) within AWS Enterprise Support to drive customer success. You will craft cloud strategies, advise on best practices, and act as the customer advocate to AWS product teams.
Responsibilities include shaping solutions across Compute, Storage, Database, and AI/ML, with travel up to 10% as needed. This role emphasizes trusted advisor capabilities and customer-centric outcomes.
Qualifications
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
- Experience in a 24x7 operational services or support environment.
- Experience in internal enterprise or external customer-facing environment as a technical lead.
- Experience with AWS services or other cloud offerings.
- Understanding of the AWS Well-Architected Framework pillars and ability to apply them.
Responsibilities
- Craft and execute technical cloud strategies to drive customers adoption and use of AWS services.
- Provide advocacy and strategic technical guidance to plan and build solutions using best practices.
- Travel up to 10% or more as needed.
- Serve as the principal technical advisor and 'voice of the customer' to AWS product teams.
Skills
Tools
Job description
Amazon is seeking a Senior Technical Account Manager (TAM) within AWS Enterprise Support to drive customer success. You will craft cloud strategies, advise on best practices, and act as the customer advocate to AWS product teams.
Responsibilities include shaping solutions across Compute, Storage, Database, and AI/ML, with travel up to 10% as needed. This role emphasizes trusted advisor capabilities and customer-centric outcomes.
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