Senior Cloud Solutions Architect - Contact Center Platform

Genesys; Bridgeport (CT); On-site; USD 128,400 - 238,600; Full time

Benefits offered by this job

401(k) matching

Flexible work schedules

Adoption assistance

Paid holidays

Paid time off

Job summary

A cloud technology provider in the United States is seeking a Sr. Principal Professional Services Consultant. This role involves leading the design and delivery of Genesys Cloud solutions for major clients, maintaining project standards and ensuring success in implementation. Candidates should have a Bachelor’s degree and extensive experience with the Genesys Cloud platform. The position offers a competitive salary alongside various benefits including medical, dental, and flexible work schedules.

Qualifications

• 3+ years of experience with Genesys Cloud Platform.
• 10+ years total industry experience.
• Strong knowledge of JSON and JavaScript.

Responsibilities

• Lead technical design and architecture for Genesys Cloud projects.
• Ensure adherence to PS implementation standards.
• Provide training on Genesys Cloud products.

Skills

Project management

Technical architecture

Communication skills

Integration with APIs

Knowledge of AWS

Education

Bachelor’s degree in Computer Engineering, Computer Science, or related field

Job description

A cloud technology provider in the United States is seeking a Sr. Principal Professional Services Consultant. This role involves leading the design and delivery of Genesys Cloud solutions for major clients, maintaining project standards and ensuring success in implementation. Candidates should have a Bachelor’s degree and extensive experience with the Genesys Cloud platform. The position offers a competitive salary alongside various benefits including medical, dental, and flexible work schedules.