Senior Cloud Security CX Leader - East

Cacheflow; United States; On-site; USD 110,000 - 151,000; Full time

Job summary

Wiz is seeking a Customer Experience Manager to guide strategic enterprise customers through multi-year cloud security journeys, aligning Wiz offerings with customer security objectives. This role requires a thought leader who can act as a trusted advisor, coordinating across Wiz teams to deliver transformational outcomes.

You will collaborate with Sales, Support, Success, and Product teams to drive adoption, governance, and secure workload migrations while maintaining strong customer

Qualifications

• 6+ years of experience in a customer-facing strategic role.
• Excellent communication and interpersonal skills with stakeholders at all levels.
• Ability to learn Wiz's offerings and pricing with agility.

Responsibilities

• Take ownership of diverse projects with a focus on cloud security, collaborating with sales, support, success, product/engineering, and customer teams.
• Interface with key stakeholders, ensuring effective communication throughout the project lifecycle and security best practices.
• Understand the customer's business vision and processes, focusing on cloud security requirements.

Skills

Customer-facing experience

Excellent communication

Learn Wiz offerings

Job description

Wiz is seeking a Customer Experience Manager to guide strategic enterprise customers through multi-year cloud security journeys, aligning Wiz offerings with customer security objectives. This role requires a thought leader who can act as a trusted advisor, coordinating across Wiz teams to deliver transformational outcomes.

You will collaborate with Sales, Support, Success, and Product teams to drive adoption, governance, and secure workload migrations while maintaining strong customer