Senior Cloud Observability Engineer

CVS Health; Town of Texas (WI); Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer for the Observability Platform. You will help architect and scale data pipelines handling billions of logs, metrics, and traces across multiple clouds and datacenters.

You will work with Go, Python, and Java (Spring Boot) to build core services, lead OpenTelemetry adoption, and mentor engineers while improving reliability, performance, and cost efficiency. This role requires deep distributed-systems expertise.

Qualifications

• 7+ years of experience in Software Engineering.

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency.
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams.
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices.
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews.
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation.
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns.
• Produce and maintain high-quality technical documentation, standards, and best practices.
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements.
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Go

Python

Java/Spring Boot

Observability

OpenTelemetry

Docker

Kubernetes

Argo CD

AWS

GCP

Azure

Helm

Kustomize

Grafana

Terraform

PostgreSQL

MySQL

Education

Bachelor's degree

Tools

Docker

Kubernetes

Argo CD

Terraform

CloudFormation

Grafana

Helm

Kustomize

PostgreSQL

MySQL

Job description

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer for the Observability Platform. You will help architect and scale data pipelines handling billions of logs, metrics, and traces across multiple clouds and datacenters.

You will work with Go, Python, and Java (Spring Boot) to build core services, lead OpenTelemetry adoption, and mentor engineers while improving reliability, performance, and cost efficiency. This role requires deep distributed-systems expertise.